Learning Environments Teaching & research services for staff

Technical support for shared learning spaces & common meeting rooms

Index of user guides

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  1. Who maintains the rooms?

    2. Room maintenance is a shared responsibility between LSS and Property and Campus Services (PCS):

    • Maintenance of the room fabric and fittings (including heating & airconditioning) is the responsibility of PCS. 
    • Maintenance of the installed multimedia equipment and projection systems are the responsibility of LSS. 

    Report any faults within a shared learning space or common meeting room to the LSS service desk.

  2. I want to report a fault with the multimedia equipment I am using

    3. Log faults via our online fault form.

  3. I need immediate assistance with the multimedia equipment I am using

    4. If equipment or desktop software fails during a scheduled class/event/meeting in a shared learning space/common meeting room, or you require urgent advice about using the equipment/software, immediate assistance is available by calling the LSS service desk (ext 47064).

    • If required, a support consultant will visit the space. 
    • Our extension number is displayed on presenter tables/lecterns.
    • Phones are installed on/near theatre lecterns and presenter tables.

    Immediate assistance is available during our service hours, in accordance with our schedule of service targets.

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